Frequently Asked Questions
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Hand washing your ceramics is recommended to keep the colors and glaze vibrant.
Please avoid extreme temperature changes (from hot to cold, cold to hot) as this can cause cracking.
If your item includes hand-sculpted features that protrude (such as flowers or chains) , please note that these areas are fragile. Please use caution and handle gently.
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Due to the unique, fragile nature of ceramics, we do not accept returns or exchanges. Each one-of-a-kind item is crafted and packaged with care.
In the unlikely event that your order arrived damaged, please reach out within 3 days with photos to discuss a solution
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Purchases over $600 receive free shipping automatically applied at checkout. Orders from the US can choose from standard shipping and expedited shipping options calculated at checkout.